Terms & Conditions — spiv7

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "Platform" means the spiv7 website accessible at spiv7.cam and all associated mobile-optimised interfaces, APIs, and services operated by spiv7.
• "Account" means the registered member account created by an individual user on the Platform.
• "Member" / "You" means any individual who has successfully registered an Account on the Platform and whose Account remains active and in good standing.
• "spiv7" / "We" / "Us" means the operator of the spiv7 Platform and all its affiliated entities responsible for providing the services described herein.
• "Balance" means the aggregate of real-money funds held in a Member's Account, excluding any bonus funds that remain subject to wagering requirements.
• "Bonus Funds" means promotional credits, free-bet credits, or matched deposit credits awarded to a Member under a specific promotional offer, subject to the wagering requirements stated in that offer.
• "Wagering Requirement" means the minimum total betting turnover a Member must achieve before Bonus Funds or winnings derived from Bonus Funds become eligible for withdrawal.
• "KYC" means Know Your Customer — the identity and age verification process spiv7 conducts before processing any withdrawal from a Member's Account.
• "IDR" / "Rp" means Indonesian Rupiah, the official currency of Indonesia and the primary transactional currency of the Platform.
• "WIB" means Western Indonesia Time (UTC+7), the default time zone for all Platform operating hours, draw times, and customer service availability stated in these Terms.

Use of the spiv7 Platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and maintained continuously throughout your use of the Platform:

• You must be a natural person (not a corporation, trust, or other legal entity) aged at least 21 years at the time of registration.
• You must be a resident of Indonesia or otherwise accessing the Platform from a jurisdiction in which online gambling is not explicitly prohibited by applicable law.
• You must not be a current employee, contractor, consultant, director, or officer of spiv7, nor an immediate family member or household member of any such person.
• You must not have been previously excluded from the Platform either voluntarily through a self-exclusion request or involuntarily through an account suspension enforced by spiv7.
• You must have the legal capacity to enter into a binding contract under the laws applicable to your place of residence.
• You must not be accessing the Platform from a jurisdiction that explicitly prohibits online gambling and where spiv7 does not hold an applicable licence to operate.

spiv7 reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation within the timeframe requested will result in Account suspension pending further review.

To access the full range of spiv7 services, you must register a Member Account. The following conditions govern the registration process and the ongoing maintenance of your Account:

Each individual person is permitted to hold one Account only on the Platform. Opening or operating multiple Accounts — whether under the same or different identities, payment methods, device identifiers, or IP addresses — is strictly prohibited. spiv7 uses automated systems and manual review processes to detect duplicate Accounts. Where duplicate Accounts are identified, all associated Accounts will be suspended, pending Balances will be frozen, and all Bonus Funds will be voided without compensation.

You must provide accurate, current, and complete information when registering your Account, including your full legal name as it appears on your Indonesian national identity card (KTP), date of birth, current residential address, and a valid mobile number and email address. Providing false or misleading registration information constitutes a material breach of these Terms and will result in immediate Account suspension.

You are solely responsible for maintaining the confidentiality of your Account username and password. You must not share your login credentials with any third party. spiv7 will not be held liable for any loss resulting from unauthorised access to your Account where that access resulted from your failure to protect your credentials. You must notify spiv7 immediately if you suspect any unauthorised access to your Account.

All Accounts on spiv7 are denominated in Indonesian Rupiah (IDR / Rp). Currency conversion is not offered. All deposits, withdrawals, wagers, and winnings are calculated and displayed in IDR.

spiv7 is committed to operating a secure and compliant platform. As part of this commitment, all Members are required to complete identity verification (KYC) before any withdrawal request will be processed.

KYC verification requires submission of the following documents in clear, legible digital format:

• A copy of your Indonesian national identity card (KTP) showing your full name, date of birth, and residential address;
• A recent selfie photograph clearly showing your face alongside your physical KTP; and
• Proof of ownership of the bank account or e-wallet registered to your spiv7 Account (e.g., a screenshot of your BCA, BRI, BNI, Mandiri, OVO, DANA, or GoPay account showing your name and account number).

spiv7 aims to complete KYC reviews within 24 hours of receiving a complete and legible document submission during standard operating hours (WIB). Incomplete submissions will be returned with a request for additional documentation, resetting the review timeline.

spiv7 reserves the right to request additional documentation at any time, including for the purposes of ongoing anti-money laundering (AML) compliance. This may include source-of-funds declarations, bank statements, or enhanced due-diligence questionnaires. Refusal to provide requested documentation may result in Account suspension and withholding of any pending Balance pending investigation.

spiv7 accepts deposits via the following payment methods available to Indonesian Members: bank transfers from BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, and Bank Permata; and e-wallet transfers from OVO, DANA, GoPay, ShopeePay, and LinkAja.

• Deposits must originate from a payment account registered in your own legal name. Third-party deposits are strictly prohibited.
• The minimum single deposit amount is Rp 10.000. There is no standard maximum single deposit limit, though individual payment providers may impose their own transaction limits.
• Deposits are credited to your Account Balance upon confirmation from the payment provider, typically within minutes for e-wallet transfers and within one to two hours for bank transfers, subject to the payment provider's processing schedule.
• spiv7 does not charge a deposit fee. However, your bank or e-wallet provider may apply their own transfer fees, which are your sole responsibility.

If a deposit is not credited to your Account within two hours of your transfer confirmation, please contact our support team with your transfer receipt, the transfer amount, originating account details, and the date and time of the transfer. spiv7 will investigate and resolve confirmed failed deposits within 24 hours of receiving complete supporting information.

Members with verified Accounts may request withdrawal of their real-money Balance at any time, subject to the conditions below.

• Your Account must have completed KYC verification before any withdrawal request will be processed.
• Withdrawals must be directed to a bank account or e-wallet registered in your own legal name. spiv7 does not process withdrawals to third-party accounts.
• The minimum single withdrawal amount is Rp 50.000.
• Any active Bonus Funds balance that has not met its associated Wagering Requirement is not withdrawable and will not be included in withdrawal calculations.

spiv7 targets a withdrawal processing time of under 5 minutes for verified Accounts during WIB business hours. E-wallet withdrawals (OVO, DANA, GoPay, ShopeePay, LinkAja) typically clear in under 2 minutes. Bank transfer withdrawals may take up to 2 business hours depending on the receiving bank's processing schedule. spiv7 does not charge withdrawal fees; the amount requested is the amount transferred.

Standard daily withdrawal limits apply. spiv7 reserves the right to apply enhanced review procedures to withdrawal requests that exceed standard limits or that are flagged by our internal fraud and AML monitoring systems. Members subject to enhanced review will be notified and provided with an estimated resolution timeline.

spiv7 offers a range of promotional bonuses to eligible Members. All bonuses are subject to the following general conditions, as well as any specific terms stated in the individual promotion offer.

• Bonus offers are available to eligible Members only. spiv7 reserves the right to limit, modify, or withdraw any promotional offer at any time without prior notice, except where an offer has already been accepted and wagering is in progress.
• Only one bonus may be active per Account at any given time unless the specific promotion terms explicitly state otherwise.
• Bonus Funds and real-money Balance are tracked separately. Real-money Balance is wagered first before Bonus Funds, unless stated otherwise in the specific promotion terms.
• Bonus Funds and any winnings generated from Bonus Funds are not withdrawable until the applicable Wagering Requirement has been met in full. The applicable Wagering Requirement is stated at the time of each offer.
• Bonuses are intended for recreational use only. Any systematic exploitation of bonus structures — including matched betting, arbitrage, or collusive wagering specifically designed to clear Wagering Requirements with minimal risk — constitutes a violation of these Terms and will result in the voiding of Bonus Funds and associated winnings, and may result in Account suspension.

Bonus Funds that have not been wagered in accordance with the applicable Wagering Requirement within the stated expiry period will be automatically removed from the Member's Account without notice. Expiry periods are stated on each individual promotion.

spiv7 periodically offers promotions aligned with Indonesian cultural events and sporting seasons, including Idul Fitri, Chinese New Year (Imlek), Nyepi, Indonesian Independence Day (17 August), and major football tournaments including BRI Liga 1 and the Piala AFF. These promotions carry their own specific terms and are subject to the general conditions in this Clause 7.

All betting and gaming activity on spiv7 is governed by the product-specific rules published on the relevant section of the Platform, as supplemented by these general conditions.

• Bets accepted and confirmed by the Platform are final and binding. Once a wager is placed and confirmed, it cannot be cancelled or amended by the Member except where the Platform explicitly provides a cash-out or edit-bet facility for that market.
• spiv7 reserves the right to void any bet placed on an event where the outcome was known at the time the bet was placed, where the odds were the result of a manifest error, or where evidence of match-fixing or event manipulation is identified.
• In the case of a manifest pricing error — where odds are clearly incorrect relative to market consensus — spiv7 reserves the right to void the affected bets and refund stakes to Members' Accounts, regardless of whether the bet has settled.
• For live casino games powered by Evolution Gaming and Pragmatic Play Live, game-specific rules as published by the studio provider apply in conjunction with these Terms. In the event of a conflict, spiv7's Terms take precedence.
• Winnings from togel (Indonesia's traditional numbers lottery) markets are calculated in accordance with the payout multipliers displayed at the time the bet is placed. spiv7 reserves the right to apply maximum payout limits per draw.
• All RNG-based slot and casino games use certified random number generation. Historical results have no bearing on future outcomes.

The following activities are strictly prohibited on the spiv7 Platform. Engaging in any prohibited conduct will result in immediate Account suspension and may result in forfeiture of Balance pending investigation:

• Opening or operating more than one Member Account;
• Providing false, misleading, or fraudulent registration or KYC information;
• Using a payment method that is not registered in your own legal name;
• Engaging in collusion with other Members or third parties to gain an unfair advantage in any game or betting market;
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets or interact with the Platform in a manner not available to standard users;
• Systematically exploiting pricing errors, technical glitches, or system vulnerabilities to generate guaranteed or near-guaranteed profits;
• Engaging in money laundering, terrorist financing, or any other financial crime through the Platform;
• Accessing the Platform using a VPN, proxy, or other anonymising technology for the purpose of circumventing geographic access restrictions;
• Engaging in chargebacks or payment disputes with your bank or e-wallet provider in bad faith while retaining winnings generated from the disputed deposit; and
• Harassing, threatening, or abusing spiv7 staff or other Members through any communication channel.

spiv7 reserves the right to suspend, restrict, or permanently close any Member Account at its sole discretion where there are reasonable grounds to believe that a Member has violated these Terms & Conditions, engaged in fraudulent activity, or where continued operation of the Account poses a risk to the integrity or security of the Platform.

Where an Account is suspended pending investigation, the Member's Balance will be frozen during the investigation period. If the investigation concludes that no material breach occurred, the Account will be reinstated and the Balance restored in full. Where a material breach is confirmed, spiv7 may permanently close the Account and void any pending Balance in accordance with applicable legal and regulatory obligations.

Members who wish to voluntarily close their Account may do so by contacting the spiv7 support team. A Member requesting voluntary Account closure must have no outstanding active bets and must withdraw their full real-money Balance prior to closure. Bonus Funds not yet meeting their Wagering Requirement will be forfeited upon voluntary closure.

spiv7 is firmly committed to promoting responsible gambling practices and to providing Members with the tools they need to maintain control of their gaming activity. The following tools are available to all Members at no cost:

• Deposit Limits: Members may set daily, weekly, or monthly deposit limits on their Account. Limits take effect immediately upon request and may only be increased after a 7-day cooling-off period.
• Loss Limits: Members may set maximum net-loss thresholds over defined time periods. These limits operate identically to deposit limits in terms of implementation and cooling-off rules.
• Session Timers & Reality Checks: Members may configure on-screen reminders that appear after a specified period of continuous play, prompting a review of session duration and current balance status.
• Self-Exclusion: Members may request a temporary self-exclusion (minimum 30 days) or a permanent self-exclusion at any time by contacting the spiv7 support team. Self-exclusion takes effect within 24 hours of the request being processed. During a self-exclusion period, the Member's Account is locked and cannot be reopened until the exclusion period expires (for temporary exclusions) or at all (for permanent exclusions).

spiv7 enforces a strict 21+ age policy and requires KYC verification for all withdrawals. If you believe you or someone you know may have a gambling problem, please visit our Responsible Gaming page for further guidance and support resources.

All content published on the spiv7 Platform — including but not limited to text, graphics, logos, game interfaces, software code, database compilations, and audio-visual materials — is the exclusive property of spiv7 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial recreational purposes in accordance with these Terms. This licence does not permit you to copy, reproduce, distribute, reverse-engineer, create derivative works from, or commercially exploit any Platform content or functionality without the prior written consent of spiv7.

To the fullest extent permitted by applicable law, spiv7 excludes all liability for:

• Loss of profits, loss of revenue, loss of data, or any indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the Platform, regardless of whether spiv7 was advised of the possibility of such damages;
• Service interruptions, system downtime, data transmission failures, or errors in displayed odds or game outcomes resulting from technical infrastructure failures outside spiv7's reasonable control;
• Losses arising from your failure to maintain the security of your Account credentials; and
• Any loss arising from changes to applicable laws or regulations that affect the legality of online gambling in your jurisdiction.

Nothing in these Terms limits spiv7's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

Where liability cannot be fully excluded, spiv7's total aggregate liability to you in respect of any single claim or series of related claims shall not exceed the total value of your Account Balance at the time the claim arises.

Your use of the spiv7 Platform is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. The Privacy Policy sets out in full how spiv7 collects, stores, uses, and protects your personal data, including the data provided during registration and KYC verification.

By registering an Account on spiv7, you consent to the collection and processing of your personal data as described in the Privacy Policy. You may review the Privacy Policy at any time by visiting the Privacy Policy page on this Platform.

spiv7 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where material changes are made, spiv7 will notify active Members via the email address registered to their Account at least 7 days prior to the changes taking effect, or such shorter notice period as may be required by applicable law or urgent operational circumstances.

Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the Platform and may request voluntary Account closure in accordance with Clause 10 above.

The current version of these Terms is always accessible on this page. The "Last updated" date at the top of this document reflects the date of the most recent revision.

These Terms & Conditions are governed by and construed in accordance with internationally recognised principles of commercial law as applied in the jurisdiction in which spiv7 is incorporated and licensed. spiv7 operates under an international gaming licence and complies with the regulatory requirements of its licensing jurisdiction.

To the extent that any provision of these Terms conflicts with the mandatory consumer protection laws applicable to you as a resident of Indonesia, the mandatory provisions of Indonesian law will apply to that provision only, without affecting the validity of the remaining Terms.

Any dispute arising between you and spiv7 that cannot be resolved through our internal complaints procedure (see Clause 17) shall be referred to binding arbitration in accordance with the rules of an internationally recognised arbitration body, the seat of arbitration to be determined by spiv7 at the time of the dispute. The language of arbitration proceedings shall be English.

If you have any questions about these Terms & Conditions, wish to make a formal complaint, or need to notify spiv7 of any matter referred to in these Terms, please contact us using the details below. All enquiries and complaints will be acknowledged within 24 hours of receipt and resolved within 5 business days (WIB) wherever possible.